This is how leaders build trust, respect, and an inclusive environment where people bring their full selves to work. They have to learn to laugh, have fun, and just be human. To do this, leaders must have the confidence to be vulnerable and authentic. They make the shift from having to be right to having to get it right. The very best leaders recognize this and try to surround themselves with great people who have diverse backgrounds and compliment their weaknesses. The truth is that leaders don't have to have all the answers. Many leaders feel like they have to have all the answers AND they must always be right. Pro tip: If you are going to engage in illegal age discrimination where you most likely will get tagged for $1.5 million+, attempting to buy yourself out of that liability for $18k is a bad strategy. That's when Joe happens to call my office. Recognizing this, Corporate slows their roll and emails Joe, "Please disregard that last message. Under federal age discrimination law, Joe gets at least 21 days to consider the offer. Somebody from HR realizes this is illegal. For 20 years! They tell him he has 24 hours to consider it. 1 month of his salary as a severance payment. So, naturally, they take a shot at papering it up. The Company realizes that it MIGHT have stepped in it. Every day, people are coming up to Joe and wishing him a happy retirement - and he can't say anything because the Company has told him they'll sue him if he says anything! These people have got some real stones! But it gets better. In fact Joe's retirement has already been announced company-wide. As it turns out, the hotel already offered his job to someone else - someone who is 37 and friends with the powers that be. And the hotel needs to move on in finding his replacement. One day, corporate calls him up and tells him they've decided it's time for him to retire. That was the plan.īut once he turned 70, everything changed. Eventually, he would help onboard and train his replacement. He planned to keep working for another 5 years. He outworks people who are literally half his age. He just finished his 4th Ironman in his late 60s. But don't let his age give you any preconceived notions about Joe slowing down. “The 3M 360 Encompass System enables substantial productivity improvements for both inpatient and outpatient coding – the result of deep integration, advanced natural language processing technology, and greater workflow efficiency,” says Michael Bee, Business Director for 3M 360 Encompass.Joe is the general manager of a high end hotel. The resulting product, 3M™ 360 Encompass™ System, increases process automation, simplifies the use of ICD-10, and reduces the inefficiencies of multiple coding and documentation processes and the added costs of unconnected systems. With the use of a much more detailed coding standard (ICD-10), 3M Health Information Systems took aim at the complexity by integrating multiple coding, clinical documentation improvement, and performance monitoring processes on a single platform using InterSystems technology. And it has to be coded – each diagnosis and procedure has a corresponding number – for reimbursement and other purposes. Every aspect of the encounter has to be documented. ![]() But behind that very simple and human encounter lies a beast of complexity. There’s nothing complex about healthcare, right? It’s just you and your doctor.
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